• Free shipping Australia-wide
  • Samples from $5
  • Trade pricing available

Help centre

How can we help?

Common questions

How do samples work?

$5 each (any quantity) or any five for $15. Order singles from any product page, or build a set on the Samples page. Posted free, the same business day where the colour's in stock.

How long does delivery take?

Free Australia-wide. Samples ship the same business day where in stock; rolls and cut lengths arrive in 7–10 business days; occasionally up to 4–6 weeks if stock or materials run short. See Shipping & delivery.

What's your returns policy?

You can return unused, uncut, uninstalled rolls in their original packaging within 30 days of delivery. See our Refund policy.

Do you offer trade pricing?

Yes — our Trade program has Studio, Atelier and House tiers with line-level discounts across the range. Learn more or apply.

Can you install it for me?

We offer professional installation in Melbourne, or your rolls arrive ready for your own installer.

How do I measure how much I need?

Natural wallcoverings hang in vertical drops. Use the coverage calculator on any product page, or send us your wall sizes and we'll help. See our hanging guidelines.

Will the colour match what I see on screen?

On-screen colour is only a guide — natural fibre shifts with the light in your room. Order a sample to see the true fibre before you commit.